Privacy Policy

Effective Date: 1 March 2026

Welcome to Mr Punter Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mrpunter.com and use our services in the United Kingdom.

1. Information We Collect

We collect the following types of information:

Personal Identification Information: Name, date of birth, address, email address, telephone number, and other contact details.
Account Information: Username, password, payment details, and transaction history.
Verification Data: Identification documents such as passport or driving license to comply with UK gambling regulations and anti-money laundering laws.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, games played, betting history, and preferences.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide and maintain our services, including account management and customer support.
To verify your identity and comply with legal and regulatory obligations under UK law, including the Gambling Act 2005 and the UK Money Laundering Regulations.
To process payments and prevent fraud.
To improve our website, services, and user experience.
To send you promotional materials and offers, where you have consented to receive them.
To monitor and analyze usage and trends to enhance security and prevent misuse.
To communicate with you regarding your account and any changes to our policies or services.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where applicable.
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests, such as fraud prevention, service improvement, and marketing communications.

4. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions to facilitate transactions.
Third-party service providers who assist us in operating our website, conducting our business, or servicing you, under strict confidentiality agreements.
Affiliated companies within the Mr Punter group for internal administrative purposes.

We do not sell your personal data to third parties.

5. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. Whenever we transfer your personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, secure servers, and regular security assessments.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the following rights:

The right to access your personal data.
The right to rectify inaccurate or incomplete data.
The right to erasure (to be forgotten) in certain circumstances.
The right to restrict processing.
The right to data portability.
The right to object to processing based on legitimate interests or direct marketing.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content and advertising. For detailed information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Mr Punter Casino
Data Protection Officer
Email: [email protected]
Phone: +44 20 7946 0123
Address: 123 Betting Street, London, EC1A 1AA, United Kingdom

Thank you for choosing Mr Punter Casino. Your privacy is important to us.