Responsible Gambling
At Mr Punter Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.
Our Commitment
Mr Punter Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to all UK gambling regulations and work closely with industry organizations to ensure the highest standards of player protection.
Last updated: March 15, 2026
Gambling Responsibly
Gambling should never interfere with your daily life, relationships, or financial responsibilities. Here are some guidelines to help you gamble responsibly:
- Set time and money limits before you start playing
- Never gamble with money you cannot afford to lose
- Don't chase your losses
- Take regular breaks from gambling
- Don't gamble when you're upset, depressed, or under the influence of alcohol or drugs
- Keep gambling in perspective - it's entertainment, not a way to make money
Tools to Help You Stay in Control
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much you spend. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Time Limits
Set session time limits to remind yourself how long you've been playing. You'll receive notifications when your chosen time limit is reached.
Loss Limits
Set limits on how much you're willing to lose in a day, week, or month. Once reached, you won't be able to continue playing until the period resets.
Self-Exclusion
If you need to take a break from gambling, you can self-exclude for periods ranging from 24 hours to permanently. During this time, you won't be able to access your account or receive promotional materials.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate gambling is becoming a problem:
- Spending more time or money gambling than you can afford
- Lying to family and friends about your gambling
- Chasing losses with bigger bets
- Feeling anxious or irritable when not gambling
- Neglecting work, family, or other responsibilities
- Borrowing money to gamble
- Feeling guilty or depressed about gambling
Getting Help
If you're concerned about your gambling habits, help is available. Contact our Customer Support team at [email protected] or call us at +44 20 7946 0958 (available 24/7).
External Support Organizations
GamCare
Phone: 0808 8020 133 (free, confidential helpline)
Website: www.gamcare.org.uk
Live chat available 24/7
Gamblers Anonymous
Phone: 020 7384 3040
Website: www.gamblersanonymous.org.uk
BeGambleAware
Website: www.begambleaware.org
Provides information, advice, and support for anyone affected by gambling problems
National Problem Gambling Clinic
Phone: 020 7381 7722
Provides specialist treatment for problem gambling
GAMSTOP
GAMSTOP is a free service that allows you to self-exclude from all UK licensed gambling operators. If you choose to register with GAMSTOP, you will be prevented from using gambling websites and apps run by companies licensed in Great Britain.
To register with GAMSTOP, visit: www.gamstop.co.uk
Underage Gambling
It is illegal for anyone under the age of 18 to gamble. We use advanced age verification systems to prevent underage gambling. If you suspect someone under 18 is using our services, please contact us immediately at [email protected].
Financial Protection
All customer funds are held in segregated accounts with reputable UK banks, separate from company operational funds. This ensures your money is protected even in the unlikely event of company insolvency.
Contact Us
If you have any questions about responsible gambling or need assistance with any of our responsible gambling tools, please don't hesitate to contact us:
Email: [email protected]
Phone: +44 20 7946 0958
Live Chat: Available 24/7 on our website
Post: Mr Punter Casino, Customer Support, 123 Gaming Street, London, EC1A 1BB, United Kingdom
Remember: When the fun stops, stop.
